Strengthening BSO capacities for EUDR services

As part of the Import Promotion Desk's (IPD) commitment to supporting sustainable international trade, the IPD initiated the EUDR capacity building for Business Support Organisations (BSOs) project. Globally Cool was engaged to support BSOs in developing a deeper understanding of sustainability, the European Union’s Regulation on Deforestation-free Products (EUDR), and related due diligence requirements.

Our role was to deliver a targeted training and support programme that enables BSOs to build relevant services for SMEs in response to evolving EU market access regulations.

Activities

• Designing a tailored training curriculum and plan that included learning objectives, session methodologies, a detailed timeline, and aligned content covering sustainability, due diligence, and EUDR compliance.
• Conducting semi-structured interviews with all participating BSOs to assess their current understanding, service portfolio, and organisational needs related to sustainability and due diligence.
• Delivering interactive group training webinars using blended learning tools such as polls, quizzes, multimedia, and guest speakers to engage participants and promote peer learning.
• Facilitating individual coaching sessions and concept development workshops with each BSO, guiding the development of tailored sustainability-related services or product concepts.
• Providing ongoing support to BSOs during early-stage implementation of their new or improved services, ensuring practical application of training content.
• Compiling lessons learned, best practices, and success stories into a final report for IPD.