CBI Market Intelligence on Outsourcing
We have conducted market research on behalf of CBI into the EU market for business process outsourcing services.
Year
2020 – 2021Country
WorldwideType of activity
- Market research & intelligence
The CBI studies aim to support suppliers from developing countries who would like to enter the European market. It provides them with up-to-date information and concrete tips.
Activities
- Qualitative research, e.g. personal interviews with sector experts, EU associations and other stakeholders.
- Desk research using information from sector associations, trade reports and magazines on outsourcing/IT/business processes, webinars and an online trade fair.
- Monitoring social media, e-newsletters, blogs by experts and more.
- Analysis of additional indicators and statistical sources.
Results
- We delivered 4 sector modules, 4 factsheets, 4 news items and 2 presentations.
- Sector-wide EU market intelligence on:
- finding buyers.
- buyer requirements.
- doing business.
- organising exports.
- trends.
- market statistics and outlook.
- Factsheets on:
- big data (new).
- (Industrial) Internet of Things (update).
- Contact Centre Services (update).
- Software Developing Services (update).
- Sector-wide EU market intelligence on:
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