Sustainability and CSR: businesses making a positive impact

Jul 26, 2023

Sustainability and CSR: businesses making a positive impact

Jul 26, 2023

In today’s global landscape, businesses face increasing pressure to adopt sustainable practices and contribute positively to the environment and society. Corporate Social Responsibility (CSR) has become a pivotal aspect of modern business strategies, as companies recognize the importance of addressing environmental and social concerns. In this blog, we will explore notable businesses that have made significant strides in sustainability, showcasing their achievements and offering valuable tips for other companies looking to follow suit. From innovative energy solutions to responsible waste management, these businesses exemplify the positive impact that sustainability practices can have on the environment and society.

1. Patagonia: championing ethical supply chains

Patagonia‘s Supply Chain Environmental Responsibility Program exemplifies the company’s commitment to sustainability throughout its supply chain. The programme aims to measure, reduce, and eliminate environmental impacts associated with manufacturing, covering areas such as management systems, chemicals, water use, emissions, energy consumption, waste, and greenhouse gases. Patagonia ensures compliance and progress by implementing internal standards, industry-wide tools like the Higg Index, and recognising third-party certification programs such as the bluesign® system. They rigorously evaluate supplier facilities to assess environmental compliance, performance, and best practices, guiding their supply chain decision-making.

Through collaboration with suppliers, Patagonia has successfully reduced environmental impacts by implementing advanced treatment systems, eliminating hazardous chemicals, and adopting safe chemical management procedures. They prioritise performance, best practices, and continuous improvement, currently developing a carbon-reduction programme with raw-material suppliers. Patagonia emphasizes collaboration with suppliers and other brands, founding collaborations like the Sustainable Apparel Coalition’s Higg Index and the recently launched Climate Action Corps, enabling industry-wide benchmarking and improvement. Patagonia’s approach sets stringent environmental standards, promotes ethical supply chains, and serves as an inspiration for other businesses seeking to integrate sustainability and foster a greener future.

Patagonia solar panels for sustainability in energy production

Patagonia solar panels


Tips for businesses:

  • Conduct a thorough evaluation of your supply chain, ensuring fair labour practices and environmental sustainability.
  • Incorporate recycled or sustainable materials into your products to reduce waste and carbon footprint.
  • Encourage customers to participate in sustainability initiatives, such as recycling programs or product repair services.



2. Interface: leading the way in sustainable flooring

Interface, a global modular flooring company, is leading the way in sustainable manufacturing and carbon neutrality. Their Mission Zero® initiative, now extended to 2030, aims to eliminate any negative environmental impact. By focusing on recycling materials, renewable energy, and waste reduction, Interface has become a recognized leader in sustainability.

Interface is the first flooring manufacturer to sell all products as carbon neutral across their life cycle. Their innovative backings use recycled content and bio-based materials, storing carbon and preventing its release into the atmosphere. They prioritize carbon reduction, with a significant portion of the energy used at their manufacturing sites being renewable. They have also achieved substantial reductions in greenhouse gas emissions and waste sent to landfills. The company promotes reuse and recycling, creating a more sustainable product from materials like used carpet tiles. Interface collaborates with external partners to evaluate the product life cycle and reduce environmental impact. Their sustainability journey began in 1973, and over the years, they have evolved their approach, setting zero targets and introducing innovative products

Looking ahead, Interface aims to achieve Climate Take Back™, further advancing sustainability and social impacts. Their journey serves as a model for businesses, showcasing the power of business models, aspirations, and innovation in creating a more sustainable world. Interface inspires others to integrate sustainability and contribute to a healthier planet.

Interface's recycled carpet for sustainability in flooring

Interface’s recycled carpet



Tips for businesses:

  • Evaluate your manufacturing processes to identify areas for improvement in sustainability.
  • Prioritize recycling and waste reduction initiatives, aiming for a circular approach to materials.
  • Invest in renewable energy sources to power your manufacturing facilities.




3. Unilever: advancing sustainability in packaging solutions

Unilever, a multinational consumer goods company, is leading the way in sustainable packaging solutions to combat plastic waste. They are committed to reducing plastic usage and revolutionizing packaging practices. Initiatives like the “Refill Revolution” campaign promote reusable packaging options, while their goal is to make all plastic packaging recyclable, compostable, or biodegradable by 2025.

Unilever aims to halve their use of virgin plastic, achieve a reduction of over 100,000 tonnes, and collect and process more plastic packaging than they sell. Their framework focuses on using less plastic through lighter designs, refill formats, and concentrated products, using better plastic by designing for recyclability and incorporating recycled plastic, and embracing no plastic through alternative materials and refill stations.

They actively advocate for global cooperation, calling for a UN treaty with binding targets and optimal extended producer responsibility legislation. Their efforts have resulted in a 13% reduction in their virgin plastic footprint since 2019, driven by increased use of recycled plastic. Unilever’s commitment to sustainable packaging sets an example for others in the industry. By prioritizing the reduction, recyclability, and alternative options for plastic packaging, Unilever is making significant progress towards a more sustainable and plastic-free future.

Tips for businesses:

  • Explore alternative packaging materials, such as compostable or biodegradable options.
  • Opt for reusable or refillable packaging solutions, reducing single-use waste.
  • Collaborate with suppliers to implement sustainable packaging practices throughout the supply chain.

Sustainability and CSR

4. Dilmah Tea: “Business as a Matter of Human Service”


Dilmah Tea sustainability highlights

Dilmah Tea sustainability highlights


Amid our exploration of businesses at the forefront of sustainability, Dilmah Tea emerges as a great example of sustainability, notably in carbon neutrality. Their commitment to Corporate Social Responsibility (CSR) is evident in their efforts to achieve carbon neutrality across the entire tea production journey. From cultivation to global distribution, Dilmah offsets greenhouse gas emissions through renewable energy projects, conservation initiatives, and UN-approved carbon credits.

The recognition accorded to Dilmah by both the United Nations Framework Convention on Climate Change and the Sri Lanka Climate Fund underscores the company’s resolute commitment to mitigating its carbon footprint. This certification of carbon neutrality highlights Dilmah’s dedication to harmonizing their practices with environmental responsibility. Adhering to the Green House Gas Protocol, developed by the World Resource Institute (WRI) and the World Business Council for Sustainable Development (WBCSD), ensures Dilmah’s transparency and accountability in auditing its carbon footprint.

Dilmah aims for carbon negativity by 2030, aligning with science-based targets and demonstrating their determination for zero emissions. This dedication also extends to ethical practices, creating a virtuous cycle. Guided by “Business as a Matter of Human Service”,  they emphasize Quality, Tradition, Customers, Ethics, Integrity, and Sustainability.

Dilmah’s transparent integrated reporting showcases energy reduction efforts and societal contributions, providing insights for businesses seeking to embrace CSR.

Tips for businesses:

  • Seamlessly integrate sustainability into operations and reporting.
  • Adopt a comprehensive philosophy aligned with core values.
  • Foster collaborations for a collective CSR commitment.


5. Moyee Coffee: more than Fair Trade

With a commitment to fair trade that transcends mere marketing, Moyee pioneers a model where coffee production is more equitable and sustainable. By working directly with coffee farmers in Ethiopia and other countries, Moyee ensures that a higher percentage of the value generated remains within the local communities. This approach, known as “FairChain,” not only empowers farmers economically but also significantly reduces the carbon footprint associated with traditional coffee supply chains.

Moyee coffee nursery

Moyee coffee nursery

Moyee Coffee’s focus on sustainability extends beyond fair trade principles. Through initiatives like agroforestry, waste reduction, and efficient water usage, the brand minimizes its environmental impact while contributing positively to the regions where it operates. By actively involving local communities and investing in education and healthcare projects, Moyee Coffee creates a lasting societal impact.

Recognitions from organizations like the FairChain Foundation and B Corp reinforce Moyee’s commitment to making a difference. Through their innovative business model and emphasis on social and environmental responsibility, Moyee Coffee demonstrates that profitability and positive impact can go hand in hand. As we continue to explore businesses driving change, Moyee’s holistic approach stands as an inspiring example of how a brand can lead with purpose and deliver high-quality products to the market.

Moyee Coffee’s journey showcases the potential for business to be a force for good, blending ethical practices and commercial success in ways that benefit both people and the planet.

Tips for businesses:

  • Make fair practices an integral part of your business, ensuring equitable benefits for producers and local communities along your supply chain.
  • Integrate sustainable methods throughout your operations to minimize environmental impact and promote resource efficiency.
  • Support education, healthcare, and infrastructure initiatives in the areas you operate, creating a meaningful and lasting societal impact.


In conclusion, businesses have a vital role to play in promoting sustainability and CSR. By adopting the practices and principles, companies can contribute to a healthier planet, reduce environmental impact, and inspire positive change across industries. Embracing sustainability is not only an ethical responsibility but also a strategic advantage, as consumers increasingly prioritise environmentally conscious businesses. The time for businesses to make a positive impact is now!


Curious how we at Globally Cool do our part? Read about our social mission!


Experience in and with emerging markets

Since 1995, Globally Cool has trained and coached thousands of professionals, in over 45 emerging markets. Want to know more about what Globally Cool can do for you? Check out our services and join us!


No items found